Do you offer a moneyback guarantee?
Yes, a 14-day money back guarantee on everything I sell.
How will you ship my art?
Each art piece is well packed and protected to ensure safe arrival to it's destination. Smaller ones are shipped flat sandwiched in between hardboard panels. Larger ones are shipped rolled in an impact resistant tube.
Do you charge for shipping?
Yes, the price depends on the location I ship to. I try to use the most affordable and reliable method, usually Canadapost.
Do you ship worldwide?
Yes, All my art is shipped world wide. A shipment takes about 4 – 12 days to arrive at your doorstep. I usually ship within 3 days of your order being placed.
Will you ship my art insured?
No. If lost or damaged during shipment, I will refund your purchase.
It depends on where you live. For many countries there is no duty or tax for importing fine art, but some places may charge you customs fees. I do my best to do the proper paperwork so your shipment has no fees.
How do I clean my painting/oil pastel?
Do not attempt to clean with water or chemicals. If it gets dusty then lightly dust with a soft brush or feather duster.
Will sunlight damage my painting/oil pastel?
I suggest you avoid direct sunlight because uv rays will fade colours over time. Also, avoid hanging it in very damp or humid areas like bathrooms.
Can I return the art?
Yes, I offer a 30-day money back guarantee on everything I sell.
What do I have to do to return the art?
Just contact me and let me know you want to return the art. Ship it back to me in the same box or tube it came in if you can and when I receive it I will reimburse you the full cost of the item.